Privacy Policy

1. About This Policy

This Privacy Policy describes how La Estrella Dance Co ("we", "our", or "us"), located in Benaulim, Goa, collects, uses, and protects your personal information when you visit our website or engage with our services.

By using our website or submitting an inquiry, you agree to the practices described in this policy.

2. Information We Collect

We collect the following types of personal information:

• Contact Information: Your name, email address, and/or phone number when you submit an inquiry or register as a student.
• Communication Records: Messages you send us through our inquiry form or via WhatsApp.
• Appointment Details: Your preferred date, time, and branch when booking a trial class or appointment.
• Review Content: Your name, location, star rating, and written review if you submit a review.
• Usage Data: Basic analytics about how you use our website (page views, device type) collected through our hosting platform.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule appointments.
• Send you confirmations, reminders, and updates via WhatsApp, SMS, or email.
• Process your registration and manage your student profile.
• Display your publicly-submitted reviews on our website.
• Improve our services and website experience.
• Comply with legal obligations.

4. WhatsApp Communications

When you provide your phone number, you consent to receive WhatsApp messages from La Estrella Dance Co regarding your inquiry, appointments, class schedules, fee reminders, and promotional updates. You may opt out at any time by replying "STOP" or contacting us directly.

We do not share your phone number with third parties for marketing purposes.

5. Data Sharing

We do not sell, rent, or trade your personal information. We may share it only in the following circumstances:

• Service Providers: We use Dancely (dancely.pro) as our website and studio management platform. Your data is stored and processed on their infrastructure.
• Legal Requirements: We may disclose information if required by law or to protect the rights, property, or safety of our studio, students, or staff.

6. Data Retention

We retain your personal information for as long as necessary to provide our services or as required by law. Inquiry data is kept for a minimum of 12 months. Student records are retained for the duration of your enrollment and up to 2 years thereafter. You may request deletion of your data at any time (see Section 8).

7. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or loss. Our website is hosted on secure infrastructure. However, no method of transmission over the internet is 100% secure.

8. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Opt out of marketing communications at any time.

To exercise these rights, contact us at laestrella.goa@gmail.com or via WhatsApp at 9130084140.

9. Cookies

Our website may use cookies or similar technologies to improve your browsing experience and collect usage analytics. These are standard cookies used by our hosting and analytics platforms. You may disable cookies in your browser settings, though some features may not function correctly.

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal data, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with the revised date. Continued use of our services after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: